Mautic Community Forums

Auto Responder Not working

Hello,

My cron jobs are working. You can check this screenshot: https://prnt.sc/jgbil9

I have amazon ses setup and added, I tested everything and i got success.

Problem: I setup a form linked to a campaign which have been set to respond to those who opt in into my form.

I have tested several emails and I’m not getting the follow emails.

But when i select the contact individually and write an email, it gets delivered.

Please help. Does this happen to fresh installations?

I’m currently using the latest mautic, Version: 2.13.1

My Amazon account have been approved for a 50k emails per day.

So I’m guessing it’s not from amazon because when i send test email and email individually, it get delivered.

Please help.

Did you get the solution? I am facing same issues. Can you help?