I have set up my monitored inbox, my bounce email and am using Amazon SES. Everything checked out when testing and says “Success!”, but when I run the cron job to mautic:email:fetch I get an error:
Error communicating with the IMAP server: IMAP Authentication cancelled
I am using Amazon SES to send my emails. I used the hostgator IMAP settings that work for all other emails on my server. This seems to be the hiccup as the firstname.lastname@example.org emails are arriving, but Mautic is not actually monitoring them.
I originally thought this was properly set up, but it seems I have had unmonitored bounces for several months now and this is affecting my deliverability (going to spam).
I see that there is an option using a webhook to do this with Amazon SES and have set up the confirmation per the instruction in the mautic documentation (which are not really clear) . There is no indication if I should do anything in the Mautic instance (add a webhook?) or just follow the instructions for setting up the amazon instructions. Even if this does work - I still have 15k bounces/issues that need to be monitored from the inbox to update my contacts.
Any help is much appreciated!!