Mautic Community Forums

Bounces & Complaints folders can't be shown!


I’ve created 2 folders in my email account, for Bounces and Complaints. Also, created that configuration in Amazon SNS to filter those emails. But in Mautic Email Setting section > Monitored Inbox Settings > Bounces, I can’t find those folders I’ve created to filter to segment bounces and complaints.

Please see these screenshots:

Appreciate any response!

did you set up cron jobs ?

Yes, I did.