I created a segment: bounced email and I give it this filter: bounced emails equals yes
I also have the mautic:email:fetch cron job running
and Custom return path (bounce) address: firstname.lastname@example.org
I have 2 problems:
I receive bounces on the E-mail address that i send emails from and not on the bounces email that I’ve created: Custom return path (bounce) address: email@example.com
The second problem is that the bounced email segment that I’ve created is always empty even if I receive bounces (I run also a cron job to update segments and it works because my Unsubscribed segment is always updated.