Your software
My Mautic version is: 4.2.1
My PHP version is: 7.4.28
My Database type and version is: 10.3.34-MariaDB-0ubuntu0.20.04.1 - Ubuntu 20.04
Your problem
My problem is:
I just install Mautic today and try to broadcast the email, in the test email is received, email is not in the spam but the broadcast email is not received, I check the spam also not in there.
These errors are showing in the
log:
[2022-04-06 00:13:56] mautic.NOTICE: PHP Notice - SessionHandler::gc(): ps_files_cleanup_dir: opendir(/var/lib/lsphp/session/lsphp74) failed: Permission denied (13) - in file /home/.com/public_html/vendor/symfony/http-foundation/Session/Storage/Handler/StrictSessionHandler.php - at line 106 {“maxlifetime”:14400} []
[2022-04-06 00:26:27] mautic.WARNING: MaxMind license key is required. [] []
[2022-04-06 00:26:27] mautic.ERROR: Failed to fetch remote IP data: URI must be a string or UriInterface [] []
[2022-04-06 00:26:27] mautic.WARNING: MaxMind license key is required. [] []
[2022-04-06 01:22:50] mautic.NOTICE: PHP Notice - SessionHandler::gc(): ps_files_cleanup_dir: opendir(/var/lib/lsphp/session/lsphp74) failed: Permission denied (13) - in file /home/***.com/public_html/vendor/symfony/http-foundation/Session/Storage/Handler/StrictSessionHandler.php - at line 106 {“maxlifetime”:14400}
Steps I have tried to fix the problem:
I have followed this post Mautic doesn’t send emails but test yes - Support - Mautic Community Forums but my problem still not fix, I try to run swiftmailer:spool:send on my SSH terminal but show zsh: command not found: swiftmailer:spool:send.
and try install swiftmailer
Reading package lists… Done
Building dependency tree
Reading state information… Done
E: Unable to locate package swiftmailer