Mautic Community Forums

cache clear

after update of mautic 1.3



having issue with dashboard and sub modules



so some people suggest to clear the cache



so trying to clear the cache



[xxx@192-168-174-272-ad mautic]# php app/console cache:clear



Clearing the cache for the prod environment with debug false

PHP Fatal error: Class ‘DOMDocument’ not found in /opt/lampp/htdocs/mautic/vendor/symfony/config/Symfony/Component/Config/Util/XmlUtils.php on line 52



please help

Using the command line app

php app/console cache:clear

after update of mautic 1.3

having issue with dashboard and sub modules

so some people suggest to clear the cache

so trying to clear the cache

[xxx@192-168-174-272-ad mautic]# php app/console cache:clear

Clearing the cache for the prod environment with debug false
PHP Fatal error: Class ‘DOMDocument’ not found in /opt/lampp/htdocs/mautic/vendor/symfony/config/Symfony/Component/Config/Util/XmlUtils.php on line 52

please help

I just emptied/deleted everything inside of the ‘app/cache’ directory… It worked for me.

i update mautic with 2.4.0 to 2.5.0 and follow the step to clear cache but i got and error

"php app/console cache:clear // Clearing the cache for the prod environment with debug
// false
What i have to do please help me out

Thanks in Advance

[quote=18429:@bizcrony]i update mautic with 2.4.0 to 2.5.0 and follow the step to clear cache but i got and error

"php app/console cache:clear // Clearing the cache for the prod environment with debug
// false
What i have to do please help me out

Thanks in Advance[/quote]

Same problem here!

My output:

Also me…

I tried to update via the frontend, but I got an error opening the contacts. So I deleted the cache-folder via the console. Same problem.

I had a slightly different error when I was trying to clear cache but you may want to try increasing memory_limit in php.ini to 256M if yours is not 256M at the moment. Not sure if it will solve your problem but it fixed mine.

@psopacua
i resolved this problem …
let me know if you still have this problem.

Hello, is it possible to clear cache in Mautic.net instance ?

Thanks

@bizcrony can you please share the solution, it might be helpful to others…
@marogalli, you can ask mautic support to do it for you (open a ticket?)

@Yosu Cadilla you can clear the cache by SSH or you also can delete the folder of Cache

@bizcrony How exactly do you do this with SSH?

where you installed your mautic .cpanel ?

check my profile to better results

@Yosu Cadilla

I use ServerPilot.io to manage VPS servers. Here are the basic instructions to clear via SSH:

(this is for Ubuntu)

  1. SSH to your server (use a tool like MobaXterm - https://mobaxterm.mobatek.net/download.html)
  2. Navigate to your Mautic instance folder
  3. Type: php app/console cache:clear