Campaign based on Click in Email?

Product Support
1

Question from Ashok Vaswani
via YouTube The Power of Mautic in Email Marketing (feat. Joey Keller) - YouTube

My Mautic version is: 4.2

My problem is:
I am using the latest version of Mautic ( 4.2 ) . I want to tag contacts based on links that they click on in the email that I send them. I cannot find this action in the campaign builder. There is an action to “view a page” but I cant find anyway to add tags ( or change the tag) on a contact based on the contact clicking on a specific link in the email

2

Ashok: Checks (we call them decisions) like “opens email” or “clicks email” are only available AFTER an action of type “send email”. Else it is unclear what email to test for :slight_smile:
Details:

Best,
Ekke

Ekke Guembel

Mautic Open Source Project, Team Lead “Community”
Mail: ekke.guembel@mautic.org
Phone: +49 511 6262 9311
Profile & Social Media: Ekkehard Gümbel | Leuchtfeuer.com
Mautic Podcast: mauticast.de (DE) / mauticast.com (EN)

3

There is a script where you insert in a webpage to tag anyone whom click a link to go to that webpage.

Joey made a video about Insta Opt in but he is using a script on webpage to tag his contact who click a link in email. This video may help you get some ideas on how it works.

1 Like
4

If I understand correctly - are you sending links in different e-mails (not in one)?

IMHO the easiest solution is add some text to link like: https://google.com?=linkchecker
After that, you should make segment with condition like this:

image
image1160×144 6.65 KB

Segment could run campaign which will be adding tags.

5

if you want to make sure in today’s world, bette not rely on “Visited URL” since that is subject to user’s tracking consent…
IHMO,

  • “clicked email” should be best
  • else go setting tags from page visit, as described in the vid
6

Thanks @joeyk @ekke @biggala2310 and everyone else.

Joey’s video seems to be the way to go forward to add the tag.

Presently I was creating a link and sending to a specific page on my site and then once the visitor visits a specific page, we can modify the tags.

This is what you are suggesting?

But it takes the visitor to a page which can distract them from the email.

I dont know if that is a good thing or no.

@ekke - you mentioned “clicked email” should be best.
I am not clear what you mean my clicked email

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see my original answer above. Here’s a screenshot:
image

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I am not clear by “Clicks email”

Does it mean clicking on email in the inbox of my email client?

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no, it means clicking a link within the email

10

Thanks.

You have been very helpful