Campaigns trigger Actions according to Contacts Preferred Timezone => wanted as Default Timezone

[IonutOjicaDe]

Your software
My Mautic version is: 4.4.10
My PHP version is: 7.4.33
My Database type and version is: 10.11.4-MariaDB-1~deb12u1

Your problem

=> Actions inside Campaigns are triggered according the Contact Preferred Timezone (if set)

=> I want to be according to Owner Timezone.

=> Wired is that this happen only on one Mautic instance, but on the other 3 it is working ok => the campaigns are triggering the actions according to the Timezone of the Owner / default in Mautic.

These errors are showing in the log:
=> no errors

Steps I have tried to fix the problem:

=> modified the File according to this comment, but without success:

Scheduled Emails & Timezone - Understanding & Strange Behaviours

Well it drove me mad, but finally found how to comment this setting out and stop the system from sending at contacts preferred timezone (if set). In order to remove the sending of an email to a contact at his preferred timezone, need to do the following: Make a copy of the file before doing anything Edit file /var/www/mautic/app/bundles/CampaignBundle/Executioner/Scheduler/Mode/Interval.php Comment out lines 245 through to 262 Here is the code block: // Set execution to UTC if ($t…

=> created a new campaign that starts for all contacts, that sets the Contact Preferred Timezone as the Owner Timezone.