Mautic Community Forums

Campaing builder disappeared

Hi,

I’ve just installed Mautic which seems great, but I can’t have access to campaign builder enabling to drag and drop when I start setting up a new campaing. So first I have to choose a segment or a form, I can’t start choosing an action or a decision.

https://www.hostingpics.net/viewer.php?id=660344mautic.png

Do I have to change some settings to make it visible ?

Thanks for your help !

Franck

Hi,
I’ve just installed Mautic which seems great, but I can’t have access to campaign builder enabling to drag and drop when I start setting up a new campaing. So first I have to choose a segment or a form, I can’t start choosing an action or a decision.
https://www.hostingpics.net/viewer.php?id=660344mautic.png
Do I have to change some settings to make it visible ?
Thanks for your help !
Franck

@djanghoo where you install mautic ?
what is the version?
how you install mautic?

what you want to do with mautic?
have you seen error logs?

Hi @bizcrony - I’ve installed the last version of Mautic on 1&1’s shared hosting. I’ve read the set up guide to check on how to install Mautic. There is any error log either.
What I want to do with Mautic ? Well, I want to test Mautic to set up automated campaigns ! :wink:

@djanghoo have to check your mautic files …check me profile and connect me as well.

@djanghoo, if you click on the grey half-circle below “Segment large”, what happens?

Best,
D.