Challenge: Tracking Click to Call

When trying to do attribution on mailers that have a click to call action, there is a challenge on how to actually track the clicks on the call button.
the normal like would be something like a href=“tel:13032225555”>Call me</a

Anyone know of any code on how to do something like this ?

I can’t imagine how what you’re describing would be possible. The same click would have to trigger both the phone call and an http request, which is not how any email client that I’m aware of interprets anchor links.

yeah I know this. I did find a creative solution for this by creating a custom button that would have a pixel on each of the colours, however I have not implemented or checked it yet:

Reference: https://litmus.com/community/discussions/1481-click-to-call-tracking

Hi, you can add the link as an asset using the remote URL option.

tel:+17775555555

Then Mautic generates a link, so you can add the asset link to the email :slight_smile:

(I learned this at the German Mautic meetup, always worth to participate)

Hey joeyk,

this trick does not seem to work in the current version of mautic: I get an error “The remote should be a valid URL.” when trying to save the asset with “tel:+1234567” in the input field “Remote URL”.

I got the same tracking / redirect problem with links containing “mailto:”. So far I removed the links on the email addresses and telephone numbers in the email templates, but tracking or at least make them clickable without tracking, would be great.