My Mautic version is: 2.15.3
My PHP version is: 7.2.6
I’m trying to setup click tracking on my email for subscribers to double opt-in, however the click tracking is not working what so ever. It is not detecting any visits on the link. I have tried both on a Mautic contact form and on Wordpress with the Mautic plugin. The tracking pixel was on both pages.
My campaign setup is the following:
The campaign does track if the email is opened, but not if the link is clicked. The links are identical in the email contents as in the url trigger.
Tracking script is present on target page:
These errors are showing in the log:
Errors related to SSL, nothing to do with the issue at hand.
Steps I have tried to fix the problem:
Using a Mautic Landing page.
Using a Wordpress page with the plugin.
Using a blank html page with just the tracking pixel.
Creating a new campaign.
We have tried clicking the link on numerous devices, from different mail providers with the same result.