My Mautic version is: 2.14.0
My PHP version is: 7.0.33-0ubuntu0.16.04.6
I created a campaign that is supposed to send either e-mail A or e-mail B based on contact’s tags. Here you can see the basic tree:
Contact source is form X, then decision to fill-out said form, then condition based on contact’s tag (verified user?). If the user has the tag send e-mail A (with an offer), if they don’t send e-mail B (verification e-mail).
I have tried with both types of users (having the tag and not having it) and neither of them recieved any e-mail
No errors are showing in the log.
Steps I have tried to fix the problem:
- made sure that e-mails are published, and the right type