My Mautic version is: 3.1.2
My PHP version is: 7.2.24
My Database type and version is: AWS/RDS MySQL 8.0.20
My problem is:
Configuration Page & SMS Channel cannot be accessed, everything else works fine.
The only change seems to have been with SMS.
Twilio was enabled and everything has been fine for the past week.
Today we created a new segment SMS message as a test, now when we go to the SMS channel we get a 500 “oops” error.
Also, now the configuration page just times out.
These errors are showing in the log:
No errors in any logfile except for the following timeout -
2020/12/18 01:59:02 [error] 4045#4045: *14 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 184.108.40.206, server: www.131events.net, request: “GET /s/config HTTP/2.0”, upstream: “fastcgi://unix:/run/php/php7.2-fpm.sock”, host: “www.131events.net”
Steps I have tried to fix the problem:
-restored past local.php
-Increase php memory limit
-cleared cache, restarted nginx & php…
-tried reviewing all the other similar issues here