Current Error Log: email send out, but not real successfully, not one received

Product Support
1

Your software
My Mautic version is:4
My PHP version is: 7.4.16
My Database type and version is:10.2.30-MariaDB

Your problem
My problem is: email send out, but not real successfully, not one received

These errors are showing in the log: mautic.NOTICE: PHP Notice - Undefined index: full - in file www/app/bundles/CoreBundle/Security/Permissions/AbstractPermissions.php - at line 209 {“userPermissions”:{“plugins”:1024},“name”:“plugins”,“level”:“manage”} {“hostname”:“VM-4-16-centos”,“pid”:13943}

Steps I have tried to fix the problem: try some from forum, but still not working at all

2

Hi,
couple of questions for troubleshooting:

  1. in the email settings do you have ‘queue sending’ ?
  2. Do you have any files in your mautic’s var/spool folder?
3

@joeyk , many thanks for your support and time.
NO1: there’s no queue sending;
NO2: Yes there are plenty of files in this folder. Please check the enclosed images. Thank you

X1
X11208×878 80 KB

4

Hi, if there are emails there it means you are sending as queue.
You need to send the emails out. I know they appear to be sent, but they are still on your server.
Read more about the mautic:emails:send command.

You can also watch this video to have a general understanding of email sending with Mautic: