Custom Date Conditions - Testing

Product Support
1

Hello, I am trying to send an email based on a custom date condition. I am following this article here.

I want to send am email to a user who’s expiration expires in 2 days. Here is what the campaign looks like and the custom date condition…

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To test this, I set the users expiration date to 2 days in the future and add them to the campaign. However, the campaign fails and does not send the email. I’m not sure what is wrong. Any suggestions?

Thanks

2

Hi, if the date is in the future then you have to try +2 days.

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