I have created a custom field: campaignX_start_date for a contact, and then built campaignX with the condition / contact field value
- contact field: campaignX_start_date,
- operator: date
- value: is today
I then set the action to send an email, however, when campaignX_start_date is reached the campaign delivers an error and does not send the email.
When I go back into the condition the contact fields have automatically changed to:
- operator: equals
- value: anniversary
Have I done something wrong?
All I want to do is trigger a drip campaign starting on a custom date field (and ideally at a chosen time), but after extensive google searching and trial and error I am unable to get this simple function to work.
Any help guidance would be greatly appreciated. I am using the mautic hosted version.