CustomFieldHelper - Error when trying to run conditional logic on custom field

blackswan · March 8, 2021, 1:23pm

[2021-03-08 12:40:03] mautic.NOTICE: Symfony\Component\Debug\Exception\FatalThrowableError: Type error: Argument 1 passed to Mautic\LeadBundle\Helper\CustomFieldHelper::fieldValueTransfomer() must be of the type array, null given, called in /var/www/vhosts/domain.com/crm.domain.com/app/bundles/LeadBundle/EventListener/CampaignSubscriber.php on line 502 (uncaught exception) at /var/www/vhosts/domain.com/crm.domain.com/app/bundles/LeadBundle/Helper/CustomFieldHelper.php line 60 while running console command mautic:campaigns:trigger

[2021-03-08 12:40:03] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1

[2021-03-08 12:48:02] mautic.NOTICE: Symfony\Component\Debug\Exception\FatalThrowableError: Type error: Argument 1 passed to Mautic\LeadBundle\Helper\CustomFieldHelper::fieldValueTransfomer() must be of the type array, null given, called in /var/www/vhosts/domain.com/crm.domain.com/app/bundles/LeadBundle/EventListener/CampaignSubscriber.php on line 502 (uncaught exception) at /var/www/vhosts/domain.com/crm.domain.com/app/bundles/LeadBundle/Helper/CustomFieldHelper.php line 60 while running console command mautic:campaigns:trigger

[2021-03-08 12:48:02] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1

[2021-03-08 12:56:02] mautic.NOTICE: Symfony\Component\Debug\Exception\FatalThrowableError: Type error: Argument 1 passed to Mautic\LeadBundle\Helper\CustomFieldHelper::fieldValueTransfomer() must be of the type array, null given, called in /var/www/vhosts/domain.com/crm.domain.com/app/bundles/LeadBundle/EventListener/CampaignSubscriber.php on line 502 (uncaught exception) at /var/www/vhosts/domain.com/crm.domain.com/app/bundles/LeadBundle/Helper/CustomFieldHelper.php line 60 while running console command mautic:campaigns:trigger

[2021-03-08 12:56:02] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1

[2021-03-08 13:04:03] mautic.NOTICE: Symfony\Component\Debug\Exception\FatalThrowableError: Type error: Argument 1 passed to Mautic\LeadBundle\Helper\CustomFieldHelper::fieldValueTransfomer() must be of the type array, null given, called in /var/www/vhosts/domain.com/crm.domain.com/app/bundles/LeadBundle/EventListener/CampaignSubscriber.php on line 502 (uncaught exception) at /var/www/vhosts/domain.com/crm.domain.com/app/bundles/LeadBundle/Helper/CustomFieldHelper.php line 60 while running console command mautic:campaigns:trigger

[2021-03-08 13:04:03] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1

[2021-03-08 13:08:02] mautic.NOTICE: Symfony\Component\Debug\Exception\FatalThrowableError: Type error: Argument 1 passed to Mautic\LeadBundle\Helper\CustomFieldHelper::fieldValueTransfomer() must be of the type array, null given, called in /var/www/vhosts/domain.com/crm.domain.com/app/bundles/LeadBundle/EventListener/CampaignSubscriber.php on line 502 (uncaught exception) at /var/www/vhosts/domain.com/crm.domain.com/app/bundles/LeadBundle/Helper/CustomFieldHelper.php line 60 while running console command mautic:campaigns:trigger

[2021-03-08 13:08:02] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1

raian · May 26, 2021, 12:19pm

I’m facing the similar issue on mautic version 3.2.5 & 3.3.3

env details
mautic3.3.3
php7.3
mysql 8

mautic campaign workflow

source=campaign form–> condition=checkcontact field–> send email

error:

In CustomFieldHelper.php line 60:
| [CRON]
| [CRON] Type error: Argument 1 passed to MauticLeadBundleHelperCustomFieldHelper
| [CRON] ::fieldValueTransfomer() must be of the type array, null given, called in /
| [CRON] var/www/html/app/bundles/LeadBundle/EventListener/CampaignSubscriber.php on
| [CRON] line 502

@dennisameling @ekke

Diletec · June 7, 2021, 2:44pm

Hello!
I’m facing the similar issue on mautic version 3.3.3

Diletec · June 7, 2021, 2:53pm

I believe this bug will be fixed in the next version.

github.com/mautic/mautic

Conditional Logic generates an error message

opened 10:29AM - 08 Mar 21 UTC

closed 04:25AM - 12 May 21 UTC

markusrock

T1 bug campaigns ready-to-test

[//]: # ( Invisible comment: IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII…I Before you create the issue: IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII Search for similar report among other reported issues. Learn how to troubleshoot at https://www.mautic.org/docs/en/tips/troubleshooting.html Use drag&drop to attach images or other files ) ## Bug Description This is my first error message here, I hope I am doing everything right. We have a campaign that is not running as it should. Apparently there is a problem with the conditions. Our condition is that a contact of a segment is in a certain industry (Company Field -> Industry). This does not work but acknowledged with an error. Since it doesn't work with the Industry field, we set up another Custom Field, but this generates the same error. | Q | A | --- | --- | Mautic version | 3.3.1 | PHP version | 7.3.27 | Browser | ### Steps to reproduce 1. Create several conditions 2. ### Mautic Error Log [2021-03-08 10:15:01] mautic.NOTICE: Symfony\Component\Debug\Exception\FatalThrowableError: Type error: Argument 1 passed to Mautic\LeadBundle\Helper\CustomFieldHelper::fieldValueTransfomer() must be of the type array, null given, called in /var/www/vhosts/werocktools.com/oi.werocktools.com/app/bundles/LeadBundle/EventListener/CampaignSubscriber.php on line 502 (uncaught exception) at /var/www/vhosts/werocktools.com/oi.werocktools.com/app/bundles/LeadBundle/Helper/CustomFieldHelper.php line 60 while running console command `mautic:campaigns:trigger` [] [] [2021-03-08 10:15:01] mautic.WARNING: Command `mautic:campaigns:trigger` exited with status code 1 [] [] ### Cron Job Error Log PHP Notice: Undefined index: industry_custom_field in /var/www/vhosts/werocktools.com/oi.werocktools.com/app/bundles/LeadBundle/EventListener/CampaignSubscriber.php on line 502 In CustomFieldHelper.php line 60: Type error: Argument 1 passed to Mautic\LeadBundle\Helper\CustomFieldHelper ::fieldValueTransfomer() must be of the type array, null given, called in / var/www/vhosts/werocktools.com/oi.werocktools.com/app/bundles/LeadBundle/Ev entListener/CampaignSubscriber.php on line 502 mautic:campaigns:trigger [-i|--campaign-id [CAMPAIGN-ID]] [--campaign-limit [CAMPAIGN-LIMIT]] [--contact-id [CONTACT-ID]] [--contact-ids [CONTACT-IDS]] [--min-contact-id [MIN-CONTACT-ID]] [--max-contact-id [MAX-CONTACT-ID]] [--thread-id [THREAD-ID]] [--max-threads [MAX-THREADS]] [--kickoff-only] [--scheduled-only] [--inactive-only] [-l|--batch-limit [BATCH-LIMIT]] [-f|--force] [--bypass-locking] [-t|--timeout TIMEOUT] [-x|--lock_mode LOCK_MODE] [-h|--help] [-q|--quiet] [-v|vv|vvv|--verbose] [-V|--version] [--ansi] [--no-ansi] [-n|--no-interaction] [-e|--env ENV] [--no-debug] [--] <command> ![Screenshot 2021-03-08 112257](https://user-images.githubusercontent.com/73632724/110309358-26d4da00-7ff9-11eb-8993-582fe6c4e37f.jpg) [//]: # ( Invisible comment: Please check for related errors in the latest log file in [mautic root]/app/log/ and/or the web server's logs and post them here. Be sure to remove sensitive information if applicable. ) <bountysource-plugin> --- Want to back this issue? **[Post a bounty on it!](https://www.bountysource.com/issues/96997537-conditional-logic-generates-an-error-message?utm_campaign=plugin&utm_content=tracker%2F5355074&utm_medium=issues&utm_source=github)** We accept bounties via [Bountysource](https://www.bountysource.com/?utm_campaign=plugin&utm_content=tracker%2F5355074&utm_medium=issues&utm_source=github). </bountysource-plugin>

raian · June 8, 2021, 6:06am

https://forum.mautic.org/t/mautic-campaign-doesnot-work/19628

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CustomFieldHelper - Error when trying to run conditional logic on custom field

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