DB setup error

Product Support
1

Hi,



I have just been trying to install Mautic but when I fill out the DB setup page I receive this error.

An error occured while attempting to connect to the database: An exception occured in driver: SQLSTATE[HY000] [1045] Access denied for user '******_mautic'@'localhost' (using password: YES)

From what I can gather from Google it seem to be an issue with my host. Is this the case?

Just want to check before I get on to them.

Cheers
2

Hi,

I have just been trying to install Mautic but when I fill out the DB setup page I receive this error.

An error occured while attempting to connect to the database: An exception occured in driver: SQLSTATE[HY000] [1045] Access denied for user ‘******_mautic’@‘localhost’ (using password: YES)

From what I can gather from Google it seem to be an issue with my host. Is this the case?

Just want to check before I get on to them.

Cheers

3

Thanks for that. The strange thing is I had all privileges set. I deleted the DB and started from scratch 4 times just to be sure and on the third time it worked.