Does social monitoring work only with twitter?

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#1

Your software
My Mautic version is: 3.3
My PHP version is:
My Database type and version is:

Your problem
My problem is: How is this supposed to work?

Also, just wondering as I haven’t found this on the forum, is it possible to add other channels such as facebook, instagram to the monitoring hashtags?

#2

Hi,

  1. There are no plugins at the momment to support this
  2. meta doesn’t allow you to have unconditional access t these infos, which makes it hard to create such a plugin.
    Regards:
    Joey
#3

Thank you for following up, now I’ve been trying to get the default instagram plugin to work.

When I hit authorize I’m getting the following error,
{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid redirect_uri”}

Have you faced this before? Any tips on how to get past it?

#4

Ok. Do you know what the original plugin used to be able to do?

#5

Not exactly there is a couple of features listed within the puglin listed:

Display public profile and enable profile to contact field matching

Display public activity

It should be useful at least some social media plugin should be available to use.

#6

Ok. cool.
Plz post your findings.