Does social monitoring work only with twitter?

Your software
My Mautic version is: 3.3
My PHP version is:
My Database type and version is:

Your problem
My problem is: How is this supposed to work?

Also, just wondering as I haven’t found this on the forum, is it possible to add other channels such as facebook, instagram to the monitoring hashtags?


  1. There are no plugins at the momment to support this
  2. meta doesn’t allow you to have unconditional access t these infos, which makes it hard to create such a plugin.

Thank you for following up, now I’ve been trying to get the default instagram plugin to work.

When I hit authorize I’m getting the following error,
{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid redirect_uri”}

Have you faced this before? Any tips on how to get past it?

Ok. Do you know what the original plugin used to be able to do?

Not exactly there is a couple of features listed within the puglin listed:

Display public profile and enable profile to contact field matching

Display public activity

It should be useful at least some social media plugin should be available to use.

Ok. cool.
Plz post your findings.