Duplicated page hits

Product Support
1

Your software
My Mautic version is: 4.4.9
My PHP version is: 8.0
My Database type and version is: 10.6.14-MariaDB

Your problem
My problem is: Mautic creates duplicated page hit for contacts

These errors are showing in the log: Nothing in the logs

Steps I have tried to fix the problem:
I have a form which helps identifying contacts, then I navigate around the site, then I check mautic and I see the duplicated (up to 4 times) page hits in the contact history tab.

2

Can you check how many times the tracking code is added to your site?
Right click the site, see source. Search for “mtc.js”
Also: do redirects happening?

2 Likes
3

Yeah, GTM was adding the Mautic tracking code, but I’m also using the Mautic plugin for Wordpress which also embeds the tracking code. I removed the one from GTM and now I see no duplicated entries, thanks!

4

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