Dynamic name fall back

Product Support
1

When customising an email with “Hi {contactfield=firstname},” what can I do to fall back on “there” (i.e. Hi there,) when a contact doesn’t have a first name?



Can this be done without renaming everyone’s first name to “there” in the contact table?

2

When customising an email with “Hi {contactfield=firstname},” what can I do to fall back on “there” (i.e. Hi there,) when a contact doesn’t have a first name?

Can this be done without renaming everyone’s first name to “there” in the contact table?

3

Thanks for that!

For anyone else reading this, you need to go into the source code to add the fall-back.