Mautic Community Forums

Dynamics CRM Plugin Not Pulling Contacts

Everything is setup correctly, had no problem authorizing. However no contacts are coming through.

Manualy Tried the following commands:

[root@cp marketing]# php app/console mautic:integration:fetchleads -i Dynamics
Command to fetch contacts from integration
Fetch contacts command is starting

Fetching contacts…
0 [>---------------------------]
0 contacts were updated and 0 contacts were created

Fetching companies
Fetch companies command is starting
0 [>---------------------------]
0 companies were updated and 0 companies were created

Updating/creating leads from Mautic to Dynamics
Number of contacts pushed: 0 updated, 0 created, 0 had errors and 0 were ignored (likely duplicates or didn’t match field criteria)

[root@cp marketing]# php app/console mautic:integration:synccontacts -i Dynamics
Command to fetch contacts from integration
Fetch contacts command is starting

Fetching contacts…
0 [>---------------------------]
0 contacts were updated and 0 contacts were created

Fetching companies
Fetch companies command is starting
0 [>---------------------------]
0 companies were updated and 0 companies were created

Updating/creating leads from Mautic to Dynamics
Number of contacts pushed: 0 updated, 0 created, 0 had errors and 0 were ignored (likely duplicates or didn’t match field criteria)

All features are checked, companies and contacts are checked, and it is published.

I would appreciate help to resolve this. Thank you.