My Mautic version is: 4.3.1
My PHP version is: 7.4.27
My problem is:
The email click reporting is showing incorrect data, there are 2 main problems:
Some links have a click rate of 142% and more clicks then actual emails send which is impossible.
Some contacts are opening every link, we know this is caused by the firewall but cannot find a solution for this.
Steps I have tried to fix the problem:
- sendgrid research
- mautic research
Anyone elso experiencing these problems and knows a fix? This data is critical for our email reporting.