Your software
My Mautic version is:v4.4.8
My PHP version is: 7.4.33
My Database type and version is: SQL 5.7.41-cll-lve
Your problem
My problem is:
I have tried connecting ses smtp to my mautic, it fails with below error. Have tried ses API and also other SMTP, Still failed.
These errors are showing in the log:
Steps I have tried to fix the problem:
I have tried connecting with all ports still does not work. Kindly assist how to fix this issues
Apologies if this is a simple issues, I am not technically sound and newbie to mautic.
below are the logs.
[2023-05-03 05:22:18] mautic.WARNING: PHP Warning - stream_socket_enable_crypto(): Peer certificate CN=node1.servergarage.net' did not match expected CN=email-smtp.ap-south-1.amazonaws.com’ - in file /home/nowitsystems/public_html/mautic/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php - at line 94 {“hostname”:“node1.servergarage.net”,“pid”:8239}
[2023-05-03 05:23:38] mautic.WARNING: PHP Warning - stream_socket_enable_crypto(): Peer certificate CN=node1.servergarage.net' did not match expected CN=email-smtp.ap-south-1.amazonaws.com’ - in file /home/nowitsystems/public_html/mautic/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php - at line 94 {“hostname”:“node1.servergarage.net”,“pid”:9217}
[2023-05-03 05:35:36] mautic.WARNING: PHP Warning - stream_socket_enable_crypto(): Peer certificate CN=node1.servergarage.net' did not match expected CN=email-smtp.ap-south-1.amazonaws.com’ - in file /home/nowitsystems/public_html/mautic/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php - at line 94 {“hostname”:“node1.servergarage.net”,“pid”:20345}
I would rather try to connect with Amazon API.
Check this video:
It does not give me any error in the configuration of the email from the configuration. In the test, it tells me that “Success” is correct, but when I hit send me an email, none ever arrives.
I have even tried from a test contact, to send an email to that contact and nothing arrives either, nor does it give an error anywhere.
Could you look at a log or something somewhere?
Hello!
You can find the logs under Gear ocon - system - logs.
Also here is a checklist you can double check:
Thanks for answering Joey!
I’m looking at the logs of /var/logs and I see a series of lines with errors that I don’t know how to interpret.
How could I send them but they are not public? Or I don’t know if the error it gives sounds like something to you.
I put them below:
mautic.ERROR: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\HttpException: “AmazonCallback: Invalid JSON Payload” at …
This among other errors that I am going to see.
Hi,
You get payload back, that is not understandable by Mautic.
Amazon gives you all kind of feedback, for example:
But also:
And other things.
This has nothing to do with the inability to send. Mautic doesn’t understand all the messages, and this is why reports you being confused: “I couldn’t interpret…”
Did you go over the 10 things to check checklist? I give you a 90% chance to fix your problem.
