[quote=10360:@MxyzptlkFishStix]Why in the world are you setting world writeable permissions on a web server directory?
To clear the cache via the command line, you should be using
rm -rf app/cache/*
rm -rf app/cache/
The latter deletes the app/cache folder completely and I doubt your webserver user has permission to recreate it. Unless you have world writeable perms for your entire Mautic webroot. Everything except the files and directories below are owned by the root user. Directories have 755 perms and files have 644 perms.
Directories/files owned by webserver user:
files directory outside of mautic webroot
Once you sort those things out, run the command below from the command line.
php app/console mautic:iplookup:download
Hi! Thanks for quick answer!
I did like you told and currently I still can’t see tracked “open” events, and now I can’t see any logs why these happens
May be after filepermission changes some cron jobs not running?
can you please add in Mautic docs clear info about how to setup permissions. Why do you recommend to use root permission on all folders? In this case which user should run cron jobs?
If you will provide clear instcructions how to setup permission in docs (like for example in Symfony2 manual) you will reduct 50% of requests on this forum. Thanks