Emails are not been sent

Product Support
1

Hello,

The campaigns do not send emails (in any case) and also when I try to send email to a particular user I get 500 Error.

Cron setup as the documentation says and the only thing that I can see is in the logs:

Quote:
[2017-09-29 13:04:30] mautic.CRITICAL: Uncaught PHP Exception Swift_RfcComplianceException: "Address set in PathHeader does not comply with addr-spec of RFC 2822." at /home/MYWEBSITE/public_html/marketing/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php line 138 {"exception":"[object] (Swift_RfcComplianceException(code: 0): Address set in PathHeader does not comply with addr-spec of RFC 2822. at /home/MYWEBSITE/public_html/marketing/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php:138)"} []
2

Hello,
The campaigns do not send emails (in any case) and also when I try to send email to a particular user I get 500 Error.
Cron setup as the documentation says and the only thing that I can see is in the logs:

[quote][2017-09-29 13:04:30] mautic.CRITICAL: Uncaught PHP Exception Swift_RfcComplianceException: “Address set in PathHeader does not comply with addr-spec of RFC 2822.” at /home/MYWEBSITE/public_html/marketing/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php line 138 {“exception”:"[object] (Swift_RfcComplianceException(code: 0): Address set in PathHeader does not comply with addr-spec of RFC 2822. at /home/MYWEBSITE/public_html/marketing/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php:138)"} []
[/quote]

3

Look like a bad cron setup

4

The email settings are that the emails should send immediately, So it shouldn’t be related to the crone, doesn’t it?

5

check your cron job configuration

6

Here is the corn jobs configuration. It seems that it set as it should be: