Mautic Community Forums

Emails not sending

Hello guys,



I’m using Mautic via mautic.net. I experience issues with email sending - no emails are sent. I tried to send myself example emails through Mautic (I used different emails and different recipients) - same issue, no emails are sent. When I set up the forms and email campaigns a few weeks ago, everything worked fine. Could you please help me.



Thank you,

Katrin

Hello guys,

I’m using Mautic via mautic.net. I experience issues with email sending - no emails are sent. I tried to send myself example emails through Mautic (I used different emails and different recipients) - same issue, no emails are sent. When I set up the forms and email campaigns a few weeks ago, everything worked fine. Could you please help me.

Thank you,
Katrin

Hi Katrin,

You need to show me some of your setting. I might be able to give you some idea.

https://status.mautic.com/ @kat

Oh you using cloud based. yes that seems like cloud based issue.

Hi bchiam, thank you for your reply. Let me know what settings you require.

You using cloud based?

@kat you are using Mautic Cloud check Mautic Cloud Services Status https://status.mautic.com/

@ninjoan, a customer wrote me on the 1st of Feb, that he didn’t receive my email after signing up with a Mautic form on my website. So the issue is with the servers?

Yes go to https://status.mautic.com/ and you will see

Thank you, @ninjoan.