Your software
My Mautic version is: 3.3.1 and 3.3.2
My PHP version is: 7.4
My Database type and version is: NA
Hi,
I’m monitoring some new opt-ins, and now people are taking almost a half hour just to get an email that’s supposed to be sent right away. I changed some cron jobs to every 15 minutes. The problem might have happened since that change. Why is it taking 12 minutes, and even 28 minutes, for people to get a “Confirm your email address” email? They’re not going to wait for that. Seems like things only happen during minutes 0, 15, and 45 every hour in Mautic.
Thanks. Is there any particular cron job that would speed things up if I made it more frequent? Would that be segments update or a campaigns one? I’ll go through those resources, but I’m wondering about a quick fix for the meantime.
UPDATE: The form-triggered emails aren’t doable in my case. They must use the forms provided in the membership site software. The only instant anything is a Mautic form that can trigger a confirm your email email from within the site. The others take 15 minutes because they are campaigns. About cron jobs: The way I had them set earlier, people got emails within seconds without a form. They were triggered by campaigns. And I didn’t set cron jobs to every minute. Maybe one of them was every minute. Not sure which one.