Error 500 when opening contacts after usage of assets

Product Support
1

My Mautic version is: 7.0.1
My PHP version is: 8.4

Your problem
Error 500 after usage of ASSETS.
Usage of assets break opening contact properties afterwards.

Steps to reproduce:
CREATE asset (either local or remote)
SEND email to CONTACT including an asset link
Open email from the contact mailbox (then clic on the asset link, no automation involved)
Go to MAUTIC and open CONTACT properties - ERROR 500

(DELETING the asset solves the problem)

mautic error 3
mautic error 32560×1270 96.6 KB

mautic error 2
mautic error 22560×1270 55.3 KB

mautic error 1
mautic error 12560×1270 68.5 KB

ERROR 500

2

What does your server’s logs saying?

3

Yes I got a chance to look into it and in order to fix the bug modify ‘@MauticAsset/Asset/preview.html.twig’ to ‘@MauticAsset/Modules/preview.html.twig’ at AssetBundle/Resources/views/SubscribedEvents/Timeline/index.html.twig line no.3

4

I can confirm both the problem and the solution (v7.1.0)