Mautic Community Forums

Fatal Error when submitting form

Hi guys,



I realised today that since the upgrade to version 1.4 my forms don’t work.



I checked the Logs and this is the latest message reported. Would love to hear about any possible solution.



Elvis


error log messages

[2016-05-16 12:18:03] mautic.ERROR: Fatal: require(): Failed opening required '/home/albkrist/public_html/cms/app/cache/prod/doctrine/orm/Proxies/__CG__MauticCategoryBundleEntityCategory.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') - in file /home/albkrist/public_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []
[2016-05-16 12:18:20] mautic.WARNING: PHP Warning: require(/home/albkrist/public_html/cms/app/cache/prod/doctrine/orm/Proxies/__CG__MauticCategoryBundleEntityCategory.php): failed to open stream: No such file or directory - in file /home/albkrist/public_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []
[2016-05-16 12:18:20] mautic.ERROR: Fatal: require(): Failed opening required '/home/albkrist/public_html/cms/app/cache/prod/doctrine/orm/Proxies/__CG__MauticCategoryBundleEntityCategory.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') - in file /home/albkrist/public_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []
[2016-05-16 12:19:56] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionAccessDeniedHttpException: "Unauthorised access to requested URL: /cms/form/submit?formId=2" at /home/albkrist/public_html/cms/app/bundles/CoreBundle/Controller/CommonController.php line 332 {"exception":"[object] (Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException(code: 0): Unauthorised access to requested URL: /cms/form/submit?formId=2 at /home/albkrist/public_html/cms/app/bundles/CoreBundle/Controller/CommonController.php:332)"} []
[2016-05-16 12:20:00] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionAccessDeniedHttpException: "Unauthorised access to requested URL: /cms/form/submit?formId=1" at /home/albkrist/public_html/cms/app/bundles/CoreBundle/Controller/CommonController.php line 332 {"exception":"[object] (Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException(code: 0): Unauthorised access to requested URL: /cms/form/submit?formId=1 at /home/albkrist/public_html/cms/app/bundles/CoreBundle/Controller/CommonController.php:332)"} []

Hi guys,

I realised today that since the upgrade to version 1.4 my forms don’t work.

I checked the Logs and this is the latest message reported. Would love to hear about any possible solution.

Elvis
---------------error log messages------------

[2016-05-16 12:18:03] mautic.ERROR: Fatal: require(): Failed opening required ‘/home/albkrist/public_html/cms/app/cache/prod/doctrine/orm/Proxies/__CG__MauticCategoryBundleEntityCategory.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) - in file /home/albkrist/public_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []
[2016-05-16 12:18:20] mautic.WARNING: PHP Warning: require(/home/albkrist/public_html/cms/app/cache/prod/doctrine/orm/Proxies/__CG__MauticCategoryBundleEntityCategory.php): failed to open stream: No such file or directory - in file /home/albkrist/public_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []
[2016-05-16 12:18:20] mautic.ERROR: Fatal: require(): Failed opening required ‘/home/albkrist/public_html/cms/app/cache/prod/doctrine/orm/Proxies/__CG__MauticCategoryBundleEntityCategory.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) - in file /home/albkrist/public_html/cms/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []
[2016-05-16 12:19:56] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionAccessDeniedHttpException: “Unauthorised access to requested URL: /cms/form/submit?formId=2” at /home/albkrist/public_html/cms/app/bundles/CoreBundle/Controller/CommonController.php line 332 {“exception”:"[object] (Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException(code: 0): Unauthorised access to requested URL: /cms/form/submit?formId=2 at /home/albkrist/public_html/cms/app/bundles/CoreBundle/Controller/CommonController.php:332)"} []
[2016-05-16 12:20:00] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionAccessDeniedHttpException: “Unauthorised access to requested URL: /cms/form/submit?formId=1” at /home/albkrist/public_html/cms/app/bundles/CoreBundle/Controller/CommonController.php line 332 {“exception”:"[object] (Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException(code: 0): Unauthorised access to requested URL: /cms/form/submit?formId=1 at /home/albkrist/public_html/cms/app/bundles/CoreBundle/Controller/CommonController.php:332)"} []

Hi thanks for the reply. I’ve done that several times but it doesn’t solve anything yet

Even i m facing same problem. I too cleared the cache but error remains.Can someone suggest a solution.