I am having an issue with Focus Items “Emphasize Link” When I create this focus item and obviously test from within Mautic everything works fine. However when I am not logged into Mautic the link is breaking. How do I begin to trouble shoot this ? I am seeing that when I click on the link it is …

I tested and this work 100% for me. I also get a similar redirect link as you but clicking the link takes me to the right page. Not much use other than it does not appear to be a Mautic bug but rather something on your set up. https://mautic.mymautic.com/r/553537cab869ebbc6f133f8e4?ct=YTozOntzOjg6I…

and just making sure you were not logged in when doing so ?

tested incognito and logged out and it worked fine.

@joeyk do you think this can have anything to do with the multi-domain plugin ?

I don’t think so… but I’ve never tested this scenario.

ok, I also do not think it is this… however I did test on an instance that does not have multi-domain and it worked as @robm mentioned. I am just thinking what the cause could be, if I am logged in to Mautic the link works, and when I am not, the link gets broken ?

You can remove the multi domain or turn it off temporarly, and see what’s up.

Just checking here, there is no way to turn it off so would it be sufficient for e to move the directory to /tmp , clear cache ? And if I put it back will all my settings still be there ?

Yeah you can remove it, clear cache and all settings should stay in the db

tried that , it is not MultiDomain that is causing the issue :frowning: Thanks @joeyk

Focus Item Link - Breaking - #14 by rcheesley - Product Support

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