Mautic Community Forums

Form not working on my website

I used automatic js copy to embed the form i created in mautic to my website. It was working for like 15 minutes and then all of a sudden it stopped working. The issue is that when I enter a test email address to sign up, it doesn’t update in mautic and it doesn’t send an onboarding email which i had the form do.



When i check enter the test email address in the preview url within mautic, it works fine. but when i automatic js copy onto my website, it doesn’t work. What is going on?



Should i clear the cache in my file manager where mautic is installed on?

I used automatic js copy to embed the form i created in mautic to my website. It was working for like 15 minutes and then all of a sudden it stopped working. The issue is that when I enter a test email address to sign up, it doesn’t update in mautic and it doesn’t send an onboarding email which i had the form do.

When i check enter the test email address in the preview url within mautic, it works fine. but when i automatic js copy onto my website, it doesn’t work. What is going on?

Should i clear the cache in my file manager where mautic is installed on?