Your software
My Mautic version is: v5.2.1
My PHP version is: 8.1.31
My Database type and version is: 11.4.4-MariaDB-deb12
Your problem
My problem is that after updating Mautic to 5.2.1, the form submission is not working correctly. The submission data is somehow sent to Mautic in the background but not all the follow-up events / actions are triggered but the contact record is created.
However, in the front end, nothing happens, and the form submission button switches to “Please wait.”
I have attached the console issues we get.
Steps I have tried to fix the problem:
- Activated / Deactivated CORS settings
- Added and removed https + HTTP domains urls
- Integrated the form via Wordpress plugin = didn’t work
- Integrated the form as selfhosted version = didn’t work
Page with Mautic Form = Fordern Sie Ihr unverbindliches Infopaket an!
The form is not yet public available, the pw = degiv2025
I hope somebody can help