Forms and Assets unavailable after 1.4 upgrade

Product Support
1

After the 1.4 upgrade (and also now after 1.4.1) my campaign forms seem to be working fine. However my standalone forms are no longer working (don’t appear on the web page) and in fact when I select Components | Forms in the dashboard I get the animated progress bar across the top of the page for awhile then it goes away, but the Forms screen never loads. Same happens with Assets.



Any tips? Upgrade went smoothly, no error messages.



Cheers

Malcolm

2

After the 1.4 upgrade (and also now after 1.4.1) my campaign forms seem to be working fine. However my standalone forms are no longer working (don’t appear on the web page) and in fact when I select Components | Forms in the dashboard I get the animated progress bar across the top of the page for awhile then it goes away, but the Forms screen never loads. Same happens with Assets.

Any tips? Upgrade went smoothly, no error messages.

Cheers
Malcolm

3

Please try to clear the Mautic cache and check the Mautic and server logs. Those are the 2 things you should do with any Mautic issue.

4

Thanks, clearing the cache did the trick.

Cheers
Malcolm

5

How do you clear the cache?
Just delete the directory or is there a button to refresh symfony cache?

thanks

6

Removing the directory is the easiest option.