Mautic Community Forums

Gated Video

I have the problem white Video Gate in Wordpress.



In my first case: Video starts, next it stops on time but form doesn’t work. I have information: undefined.

Second: Video doesn’t start, I see only video’s frame.



I am using two different themes for those sites. JS tracking works correctly.



What is wrong?



I have tried add the code:







and integration by WP Mautic plugin.

Effect is the same.
![2017-04-25_09-39-08](https://cloud.githubusercontent.com/assets/25117928/25373802/4fe11ae8-299b-11e7-9ad9-ab0f982cceaf.jpg)
![2017-04-25_09-40-01](https://cloud.githubusercontent.com/assets/25117928/25373807/53fff5a4-299b-11e7-8a91-39009f983b87.jpg)

I have the problem white Video Gate in Wordpress.

In my first case: Video starts, next it stops on time but form doesn’t work. I have information: undefined.
Second: Video doesn’t start, I see only video’s frame.

I am using two different themes for those sites. JS tracking works correctly.

What is wrong?

I have tried add the code:

and integration by WP Mautic plugin.

Effect is the same.
2017-04-25_09-39-08
2017-04-25_09-40-01