Got disconnected, how to restart email

Product Support
1

Hi,

I’m sending an email to over 200,000 contacts. I got disconnected after about 29,000 emails and it isn’t starting back up. How can I start the email back up again without sending it to the same people twice?



Here is the error log: mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “235”, with message "235 2.7.0 Authentication successful " Log data: ++ Starting Swift_Transport_EsmtpTransport << 220 Exchange.yontsome.com Microsoft ESMTP MAIL Service ready at Wed, 28 Dec 2016 16:48:08 -0600 >> EHLO www.outhousetickets.com << 250-Exchange.yontsome.com Hello [208.80.162.238] 250-SIZE 104857600 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-STARTTLS 250-AUTH GSSAPI NTLM LOGIN 250-8BITMIME 250-BINARYMIME 250 CHUNKING >> STARTTLS << 220 2.0.0 SMTP server ready >> EHLO www.outhousetickets.com << 250-Exchange.yontsome.com Hello [208.80.162.238] 250-SIZE 104857600 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-AUTH GSSAPI NTLM LOGIN 250-8BITMIME 250-BINARYMIME 250 CHUNKING >> AUTH LOGIN << 334 VXNlcm5hbWU6 >> bWF1dGljQG91dGhvdXNldGlja2V0cy5jb20= << 334 UGFzc3dvcmQ6 !! Connection to tcp://exchange.yontsome.com:587 Timed Out (code: 0) >> RSET << 235 2.7.0 Authentication successful !! Expected response code 250 but got code “235”, with message "235 2.7.0 Authentication successful " (code: 235) [] []



Thanks,

Greg

2

Hi,
I’m sending an email to over 200,000 contacts. I got disconnected after about 29,000 emails and it isn’t starting back up. How can I start the email back up again without sending it to the same people twice?

Here is the error log: mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “235”, with message "235 2.7.0 Authentication successful " Log data: ++ Starting Swift_Transport_EsmtpTransport << 220 Exchange.yontsome.com Microsoft ESMTP MAIL Service ready at Wed, 28 Dec 2016 16:48:08 -0600 >> EHLO www.outhousetickets.com << 250-Exchange.yontsome.com Hello [208.80.162.238] 250-SIZE 104857600 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-STARTTLS 250-AUTH GSSAPI NTLM LOGIN 250-8BITMIME 250-BINARYMIME 250 CHUNKING >> STARTTLS << 220 2.0.0 SMTP server ready >> EHLO www.outhousetickets.com << 250-Exchange.yontsome.com Hello [208.80.162.238] 250-SIZE 104857600 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-AUTH GSSAPI NTLM LOGIN 250-8BITMIME 250-BINARYMIME 250 CHUNKING >> AUTH LOGIN << 334 VXNlcm5hbWU6 >> bWF1dGljQG91dGhvdXNldGlja2V0cy5jb20= << 334 UGFzc3dvcmQ6 !! Connection to tcp://exchange.yontsome.com:587 Timed Out (code: 0) >> RSET << 235 2.7.0 Authentication successful !! Expected response code 250 but got code “235”, with message "235 2.7.0 Authentication successful " (code: 235) [] []

Thanks,
Greg