Hey guys,
I have a quick question for the experts. I would like to report back to mautic my softbounces.
Now there’s a few options:
- Create a segment “Soft bounces” and in the mailer callback add those contacts to that segment
- Create a new custom field on the “Contact” model, add the “soft bounce error description” to that contact in the mailer callback, the client can then include/exclude them from segments based on that new field.
Am I missing something else I can try? How do you guys report back softbounces?Thanks in advance
I mean this could work although its not ideal.
I am actually in the process of building a solution that would allow you to properly store soft bounces among some other things. So I believe I can be useful here.
If you are interested in solution for soft bounces and segmentation of the contacts, please reach out via DM and describe your concrete requirements.
I am interested in helping you out here :).
You mean something external to mautic?
I have my own smtp server solution, I’m just looking for opinions on how to store bounce information on mautic.
HardBounces are easy, I handle them throught the DNC model.
Feel free to share your thoughts in this post mate 
No its inside mautic by extending the database model.
Interesting, you got an in progress repo? I can help if it fits my needs
This is gonna be a commercial plugin, I cannot really make a repo. public, you are welcome to buy it.