My Mautic version is: 4.0.2
My PHP version is: 7.4
My Database type and version is: MySQL 5.7
I am looking for some help with email statistics.
My Mautic uses Elastic Email provider to send emails. I already setup the webhook(which works and returns ‘success’) based on the docs: Bounce management | Mautic
But, when I send an email message there is no information in statistics about number of bounced messages. I see the bar with “Email sent” but any other columns are empty. I made a test with invalid email address and the contacts was marked as “Bounced” but there is no info in email statistics.
Do I need anything else to be set before I’ll be able to read all statistics?
On the screenshot there is a contact that was marked as bounced after the message failed. So if the contact was marked there is a proof that data from webhook was processed, right?
Thanks in advance, M.