HELP PLZ: Mautic configuration (maybe cronjob) !?

Hello gays,

I hope you’re all doing well,

I followed all the steps to install mautic and everything is ok, everything works, but I have a problem with mautic, I explain:

when I send a test email via mautic to my private email address, the test is valid with success,

but when I send an email from broadcast or auto compaign, the message doesn’t pass (it’s on pending).

here are 2 pictures to understand my concern

this is my home directory :

/var/www/html/mautic/app/cache

and here is my cronjobs

#Segments Every 2 Minutes
*/2 * * * * root /usr/bin/php /var/www/html/mautic/app/console mautic:segments:update

#Campaigns (Every 1 Minute)

          • root /usr/bin/php /var/www/html/mautic/app/console mautic:campaigns:update
          • root /usr/bin/php /var/www/html/mautic/app/console mautic:campaigns:trigger
          • root /usr/bin/php /var/www/html/mautic/app/console mautic:messages:send

#Process Email Queue Every 5 Minutes
*/5 * * * * root /usr/bin/php /var/www/html/mautic/app/console mautic:emails:send

#Fetch and Process Monitored Email Every 10 Minutes
*/10 * * * * root /usr/bin/php /var/www/html/mautic/app/console mautic:email:fetch

thank you for your help

Zoheir