Mautic Community Forums

How do i remove contacts from Campaigns when "DO NOT CONTACT" is yes

I am trying to make a cleanup campaign that will run for all contacts that have opted DO NOT CONTACT.

The idea of the campaign is to:

remove the contacts from the campaigns they are currently in,

change the Stage to “DEAD LEAD”,

and remove the Lead from the “Unqualifed” Leads Segment, and into a “Dead Leads” Segment.



The campaign is easy to create but the problem comes that once a contact is set to DO NOT CONTACT, they can no longer enter a campaign, even one designed to help cleanup the contacts.

Any thoughts, or ideas if this is possible or suggestions on how to help keep the contacts clean without deleting them.

I am trying to make a cleanup campaign that will run for all contacts that have opted DO NOT CONTACT.
The idea of the campaign is to:
remove the contacts from the campaigns they are currently in,
change the Stage to “DEAD LEAD”,
and remove the Lead from the “Unqualifed” Leads Segment, and into a “Dead Leads” Segment.

The campaign is easy to create but the problem comes that once a contact is set to DO NOT CONTACT, they can no longer enter a campaign, even one designed to help cleanup the contacts.
Any thoughts, or ideas if this is possible or suggestions on how to help keep the contacts clean without deleting them.

For Campaign use Campaign Actions
for the Segment use Filters

very easy