Mautic Community Forums

How to Re-Subscribe?

Someone has unsubscribe through unsubscribe link (it’s on Do Not Contact now), then tried using a submit form to subscribe again, but it’s still on Do not contact list.

Someone has unsubscribe through unsubscribe link (it’s on Do Not Contact now), then tried using a submit form to subscribe again, but it’s still on Do not contact list.

Try going to Forms > Actions > Add a submit action > and add “Remove Contact from Do Not Contact”

I did this on my submit form but it did not remove the Do Not Contact tag on my contact.

Deddy, does adding the “Remove Contact from Do Not Contact” action work for you?