Mautic Community Forums

How to use Social Monitoring

Hi there.



I am very excite with this feature. I try to configure cron, twitter plug-in and social monitoring.



Then it’s not work for me. I installed version 2.6.1

This is my step.




  1. I create new monitor by hashtag






  2. After I click save&close button I found this error in console






  3. I see progress loading for a long time






  4. When I close and came back again I see error below






  5. But there are contacts in segment page






  6. empty e-mail in contact







    How to do if I need e-mail contact ?

Hi there.

I am very excite with this feature. I try to configure cron, twitter plug-in and social monitoring.

Then it’s not work for me. I installed version 2.6.1
This is my step.

  1. I create new monitor by hashtag

  2. After I click save&close button I found this error in console

  3. I see progress loading for a long time

  4. When I close and came back again I see error below

  5. But there are contacts in segment page

  6. empty e-mail in contact

How to do if I need e-mail contact ?

Any progress on this? @eknimation

Many thanks to @MxyzptlkFishStix