Your software
My Mautic version is: 6.0.6
My PHP version is:
My Database type and version is:
Your problem
My problem is: My website is still sending tracking information to my old domain.
I’ve updated my Mautic 2.16 to Mautic 6.0.6, during the process I also updated the subdomain from mautic2.website.com to mautic6.website.com. My problem is that old known users are still updated in mautic2 but not in mautic6. New anonymous users are however updated in mautic6.
(mautic2 are also getting some anonymous users)
Steps I have tried to fix the problem:
I’ve scanned my website and all tracking codes are pointing to mautic6. I can’t find anything pointing to mautic2.
Correction: I did find something called “haw_mautic_base_url” = mautic2.website.com in my DB!
with some old API key that do not match my mautic2.website.
How is this even possible that I get tracking information when there is no tracking code?? Can it be old cookies that is still pointing to mautic2? and if so how can I update the cookies?