My Mautic version is: 3.3.3
My PHP version is: 7.4
My problem is:
I can see that Mautic is tracking anonymous users, however it is not merging them with contacts.
I am sure I have seen this issue before but could not find it.
My setting in WP-Mautic
Is there a way to debug this or fix it ?
These errors are showing in the log:
Steps I have tried to fix the problem:
Most of the time it’s an SSL issue. SSL All good?
Yip, all SSL is good. Nothing coming up in error logs or console.
Mautic is sitting on a different domain from site being tracked. So site is https://displaysite.com and mautic is on https://companyname.com
I have however had the same setup even with Mautic tracking multiple sites and not seen this issue
My experience is, that cross domain tracking only works if you have the proper CNAME settings.