Contact stages and tags are available in Segments, which is helpful, but it would be more helpful if they were included in exports too. They should be importable too.
Multiple segments could be created as a workaround, but that quickly becomes unwieldy as the number of stages and tags grow.
Thereās a note there about moving the thread here, but I didnāt find it, so I assume it never got moved.
To quickly sum up the functionality - when importing subscribers from another system (Drip in my case) into Mautic, naturally these subscribers have tags.
And so, to be able to complete the migration, these tags need to be parsed and applied to the contacts being created in Mautic.
In most cases (and certainly in my case) - subscribers can have up to 25-30 days, so doing it manually, or via any kind of other workaround is just not practical.
And, given itās such as core thing when moving into Mautic, itās also somewhat of a blocker, not just for me, but for anybody migrating their list from a provider that supports tags.
Is there anything Iām missing when it comes to tags and the import process?
Thanks,
Eugen.
Upvoting this also (thanks Ruth C for sending me here!).
We very much would like this also. We are importing all our data from Intercom (quite a common use case where people will bin their expensive tools and move to an open source alternative like Mautic like we did!) however tags are really critical and for anyone with any decent sizes like theyāll be using tags heavily in their data.
Would be awesome to see this in the core functionality.
Short term from my understanding there are a few workarounds:
Also the system defined Mautic IDs should be exportable and be matched with imports, if given. We use Mautic also for contact without e-mail address - for automated print mailing. We canāt reimport them, as there is no other unique ID. Of course, there are workarounds. But why not just using the existing unique ID of the mautic contact record?