Incomplete List of Channels, Missing: Text Messages, Mobile Notifications, Web Notifications

[entrepositive]

Your software
My Mautic version is: 4 (I think…recently installed within past month, not sure how to confirm this)
My PHP version is: 7.4.26
My Database type and version is: 5.5.68-MariaDB

Your problem
My problem is:
Channel list missing: Text Messages, Mobile Notifications, Web Notifications

Steps I have tried to fix the problem:
Searched forums, searched documentation, attempted to add channel but no “Channels” parent menu/page exists in Mautic.

Is my install incomplete? Do I need to add more features or plugins to get the complete list? Can I add these additional channels from somewhere within a Mautic menu? Any help is appreciated.

Thanks in advance!

EP

[joeyk]

Hi, once you add twilio or other sms channel via plugin, it will be visible. Same with web notifications. Look at how plugins work.

[entrepositive]

That’s it! Thank you Joey.

EP

[reward]

Hello please I tried sending a segment email with mautic which is to test it after adding cronjobs and importing contact
But if I try to send emails to an entire segment, as a broadcast it says sent successfully zero failed.
But I don’t receive any emails because the emails are mine.
But if I send example emails I receive them
Please what could be the issue?

[joeyk]

Hi,
Your answer lies beneath:

This Is How Email Sending Works In Mautic

Short version: check cronjobs, check broadcast cron.

[reward]

I have added the cronjobs

• • • • • php /var/www/html/bin/console mautic:broadcasts:send > /dev/null 2>&1
          What should I do here ?

[joeyk]

Do you have

@reward

php /var/www/html/bin/console mautic:emails:send > /dev/null 2>&1

?

[reward]

I have added that already and I watched your video, the mautic: emails send is still there
But if I send a segment email if I send it all it says sent but I don’t see them, but if I send it as example emails (I added other emails ) it sends and I receive them.
I tried changing it to send immediately then tried it again all failed
Changed it back to queue it sends but I don’t receive, only example emails gets delivered

[techbill]

Check for php error log if any.

Open terminal and type the php send command in it and see if it report any error back.

[reward]

I installed Mautic on my server directly, so how do I go about the error log
Can you help with the commands?

[techbill]

What OS?

And the command would be the same on you set up in cron job

php /var/www/html/bin/console mautic:emails:send

In the terminal