Mautic Community Forums

Installation failed at STEP 1 with XAMPP

I try to install mautic in my computer with XAMPP server.

But I’m stopped in Step 1 with this message after :

“The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.

System administrators, check server logs for errors.”.



Somebody can help me

I try to install mautic in my computer with XAMPP server.
But I’m stopped in Step 1 with this message after :
“The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.
System administrators, check server logs for errors.”.

Somebody can help me

Can you look at the XAMPP error logs? I wonder if it might be a missing php extension.

I found my solution
only change in php.ini max_execution_time to more seconds , just like that :
mex_execution_time = 120

I finally installed it.

I found the error here “Bitnamimautic-1.2.3-0apache2logs” and it said:

“[2016-01-26 05:11:42] mautic.ERROR: Fatal: Maximum execution time of 120 seconds exceeded - in file C:Bitnamimautic-1.2.3-0appsmautichtdocsvendordoctrinedballibDoctrineDBALDriverPDOStatement.php - at line 35 [] []”

So I went to “C:Bitnamimautic-1.2.3-0php” opened php.ini with notepad (you must have visible extensions, other wise you won’t be able to see the file, and changed “max_execution_time = 300” it was on 30 sec before the change. Then restarted MySQL and Apache, and voila!!! is working perfect.