Mautic Community Forums

Installation Problem 2.1.0

Hi Mautic! :-) I downloaded a fresh 2.1.0 and try to install. When i call the url i get “Uh oh! I think I broke it. If I do it again, please report me to the system administrator! 500 Internal Server Error” Thx in advanced for help!

Hi Mautic! :slight_smile: I downloaded a fresh 2.1.0 and try to install. When i call the url i get “Uh oh! I think I broke it. If I do it again, please report me to the system administrator! 500 Internal Server Error” Thx in advanced for help!

Did you check this post, they had the same issue resolved by updating the schema:
https://www.mautic.org/community/index.php/5265-500-error-2-1-0

If this doesn’t resolve, you should check your logs to see what the issue is.

Also try resetting the permissions

sudo chown -R www-data:www-data /var/www
oe CentOS
sudo chown -R apache:apache /var/www

Hi, I ask my hoster for help and they send me the following info:

But that seems to be not quite the right approach, as the relate to a 500 error is only triggered in the program. So you’re already here:

https://github.com/mautic/mautic/issues/1051

If you disable the .htaccess file the 500 error and you end up at the login screen Mautic disappears. So there is something wrong with the .htaccess file.

Any suggestion? Thx for help!

Did you actually run from command line:
php /app/console doctrine:schema:update --force

or did you just run it with --dump-sql ? This just dumps the sql and not do anything, so run the above 1st. You can also try to go to http://{your-domain}/s/update/schema

Also don’t forget to clear your cache.

Hi, ok I tryed the discribed way but still I get the error 500