IP lookup whois setup

Product Support
1

Your software
My Mautic version is: 4
My PHP version is: 7.4
My Database type and version is: MySQL

Your problem
Miscellaneous Settings is configured with default MaxMind GeoLite2 City Download and Auth code. Contact tracking js script on our website visits causes Mautic to create anonymous contacts with IP addresses, it shows the location city, state, and country, now what we need to do to get IP to domain map working so it shows domain instead of IP address? is that different MaxMind services?

These errors are showing in the log:
No errors

Steps I have tried to fix the problem:
Selected different IP lookup service, but still get IP addresses contacts

3

Purchased MaxMind Insights license, changed setting to MaxMind - Insight, still only get locations, no domains in contact names.

4

Hi there, I have the same problem.