Is it possible to exclude contacts (based on tags) from a campaigns?

Product Support
1

Hello,



Could you please tell me if while creating a campaign there is any option (condition) to exclude a contact if this has a specific tag?



Basically, I would like to be able to run a campaign to all contacts from “XYZ list”, but only if they don’t have the ‘Welcome’ Tag.



My idea would be something like this:

1- Launch Campaign Builder

2- Lead Source > Choose the (Forms or Lists)

3- Conditions > Tags – (‘Exist’ or ‘Doesn’t Exist’) – ‘Welcome’

4- Add Lead Source.



Is this somehow possible?



Thanks in advance.

2

Hello,

Could you please tell me if while creating a campaign there is any option (condition) to exclude a contact if this has a specific tag?

Basically, I would like to be able to run a campaign to all contacts from “XYZ list”, but only if they don’t have the ‘Welcome’ Tag.

My idea would be something like this:
1- Launch Campaign Builder
2- Lead Source > Choose the (Forms or Lists)
3- Conditions > Tags – (‘Exist’ or ‘Doesn’t Exist’) – ‘Welcome’
4- Add Lead Source.

Is this somehow possible?

Thanks in advance.

3

Conditions are only for lead fields and form fields for now. But it is a good idea for a feature request ( https://github.com/mautic/mautic/issues )

4

Ok, thanks for the response.

Just created the features request (#1289)